Store Policy
Accessibility
Midlo Thread Co. is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards. If you experience any difficulty in accessing any part of this website, please feel free to email us at support@midlothreadco.com. We will work with you to provide the information, item, or transaction you seek through an alternate communication method or one that is accessible for you consistent with applicable law (for example, through telephone support).
Privacy & Safety
We at Midlo Thread Co., LLC d/b/a Midlo Thread Co.(“Midlo Thread Co.,” “we,” “us,” or “our”) created this privacy policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Midlo Thread Co. in connection with our online services (the “Services”), which are made available to you through our website located at https://midlothreadco.com/ (the “Site”).
By visiting our Site and/or using our Services, or by permitting your child to use our Services, you are agreeing to the terms of this Privacy Policy and our Website Terms and Conditions/Website Terms of Use. We may from time to time change this Privacy Policy, so please check back periodically.
INFORMATION WE COLLECT
Personal Information
If, upon visiting our Site, your use is limited to browsing our Site, we will not collect any personal information from you unless you voluntarily provide it to us. However, we may request personal information from you (“User”) at all other times (hereinafter referred to as “Personal Information”). For example:
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If you enroll in any and all accounts through the Site, we may ask that you provide us with certain personal information, including, your first name, last name, email address, credit card number, expiration date, mailing address, and telephone number.
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If you decide to purchase any products or services from the Site, we will collect Personal Information about you. Your credit card information will be transferred to Wix Payment for processing. Wix (as discussed in more detail below) employs a variety security and risk management technologies to facilitate secure on-line transactions and to protect your credit information. You can find more information about Wix at https://www.wix.com/about/privacy
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If you post to our discussion forums, we will ask that you provide us with your name, e-mail address, and password.
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If you want to enter any sweepstakes, contests, or promotions sponsored by us or by one of our business partners, we will need your name, e-mail address and other information as may be required by the rules of the specific contest.
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If you choose to participate in a customer survey conducted by us or by one of our business partners, we may ask for your name, e-mail address, and other information as may be required by the particular survey.
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If you report a problem or submit a customer review, we will ask that you provide your name, e-mail address, membership number, address, phone number and fax number. Should you contact us for any reason other than to report a problem and/or submit a review, we may also keep a record and/or copy of your correspondence with us.
If we learn we have collected Personal Information from a User under the age of 13 without parental consent, or if we learn a User under the age of 13 has provided us Personal Information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a User under the age of 13 may have provided us Personal Information in violation of this Privacy Policy, please contact us at support@midlothreadco.com.
Usage Information
Like most websites, we use automatic data collection technology when you visit the Site to record information that identifies your computer, to track your use of our Site, and to collect certain basic information about you and your surfing habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, and similar information concerning your use of the Site and the Services (the “Usage Information”).
We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the Site and/or the Services.
We do not collect Personal Information in this way, but if you’ve provided us with Personal Information, we may associate that information with the information that is collected automatically. Automatic data collection may be performed on our behalf by our services providers.
HOW WE USE YOUR INFORMATION
We may use your Personal Information and Usage Information in a manner that is consistent with this Privacy Policy and the context of our relationship with you. We will use your Personal Information and Usage Information collected through the Site for the following purposes:
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To identify you when you sign in to your account;
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To respond to your requests and to provide you with the Services;
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To respond to your inquiries and contact you about changes to the Site and/or the Services;
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To send you notices (for example, in the form of e-mails, mailings, etc) regarding products or services you are receiving, and for billing and collection purposes;
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To send you information we think you may find useful or that you have requested from us;
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To enhance and improve the Site or the Service, such as through personalized features and content;
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To analyze the use of the Site and the Service and the people visiting to improve our content and Site and the Service;
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To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law;
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For any other purposes disclosed at the time the information is collected or to which you consent; and
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As otherwise specifically described in this Privacy Policy.
Text Messages and Telephone Calls
By providing us your phone number, you are consenting to us, our affiliates, or our partners contacting you via autodialed or prerecorded calls/messages and/or text messages. We may contact you at any telephone number you have provided us, including phone numbers you have made publicly available through your account, for the following purposes:
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Account notifications and troubleshooting;
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Dispute resolution and debt collection; or
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As necessary to service your account or enforce our Terms and Conditions and policies, applicable law, or any other agreement we may have with you.
HOW WE SHARE YOUR INFORMATION
We may share personal information in the following circumstances or as otherwise described in this policy:
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We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and marketing and advertising.
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If you submit a product review or post content in another public area of our Services, we share this information publicly on our Services.
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We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
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We may share personal information if we believe that your actions are inconsistent with our Terms & Conditions or other user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Midlo Thread Co., our users, the public, or others.
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We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
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We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
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Personal information is shared between and among Pink Lily and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
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We share personal information with your consent or at your direction.
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
HOW WE PROTECT YOUR INFORMATION
It is important to remember that whenever you voluntarily disclose personal information on-line, your information can be collected and used by others. If you transmit or post personal information on-line that is accessible to others, you will not be able to control how that information is used by others. When we receive the transmitted information, we take commercially reasonable steps to protect the Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Unfortunately, notwithstanding any of the steps taken by us, it is not possible to guarantee the security and integrity of data transmitted over the Internet. We cannot guarantee and do not warrant the security of our databases, nor the guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. All such transmission of information is at your own risk. Moreover, though we are committed to having our Web Site comply with this Privacy Policy, you are ultimately responsible for maintaining the secrecy of your password and your personally identifiable information. If you are careless with your password, or you decide to share your password with third parties, you must be aware of the risk that such third parties will have access to all your personally identifiable information.
WHO WE DISCLOSE YOUR PERSONAL INFORATION TO
We do not disclose your Personal Information to third parties for their direct marketing purposes.
We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information.
Third parties that have links on our Site may collect personally identifiable information about you. We are not responsible for the privacy policies or practices of such sites and the practices of these sites are not governed by this Privacy Policy. If you have questions about the privacy policies or practices of a third party site, you should contact the site administrator or web-master of the specific site. We may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests and promotions. Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Company and its business partners. We will maintain your information in accordance with the terms of this Privacy Policy. However, this Privacy Policy does not govern the privacy policies and practices of our business partners. If you have questions about the privacy policies or practices of our business partners, you should contact them directly.
If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including Personal Information, would be transferred along with our other business assets. We may disclose your Personal Information and Usage Information to government authorities and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We may also disclose your Personal Information and Usage Information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of this Site, or anyone else that could be harmed by such activities.
Within the last twelve (12) months, we have shared each of the categories of personal information collected in connection with this website with affiliates and service providers.
DO WE SELL OR RENT YOUR PERSONALLY IDENTIFIABLE INFORMATION?
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No, as a general rule, we do not sell or rent your personally identifiable information to any one. If and whenever we intend to share your personally identifiable information with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer, and you will have the option of not permitting the transfer. However, we may from time to time rent or sell demographic information in the aggregate that does not contain your personally identifiable information.
HOW YOU CAN UPDATE, CORRECT, OR DELETE YOUR PERSONALLY IDENTIFIABLE INFORMATION
You may edit your personally identifiable information and your password at any time by sending an e-mail request to support@midlothreadco.com
ARE CHILDREN ALLOWED TO USE THE SITE?
Our Services are not designed for persons under the age of 13. If you have reason to believe that a child under the age of 13 has provided personal data to us, please contact us.
HOW TO OPT-OUT OF PROMOTIONAL EMAILS
If at any time, you no longer want to receive promotional e-mails and/or direct mailings, you may opt-out at any time by simply sending an e-mail request to support@midlothreadco.com. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email.
WHERE IS THE SITE OPERATED AND WHERE IS MY INFORMATION STORED?
The Site and the Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Site or the Services, you consent to this transfer.
WHEN IS THIS PRIVACY POLICY EFFECTIVE AND WHEN CAN IT BE CHANGED?
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time and will post any changes on the Site as soon as they go into effect. By accessing the Site or using the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.
HOW TO CONTACT US?
If you have questions about this Privacy Policy, please e-mail us at support@midlothreadco.com, “PRIVACY POLICY” in the subject line, or visit our Contact Page on the Site.
Wholesale Inquiries
Thank you for your interest in wholesale ordering from Midlo Thread Co. Please send an email to support@midlothreadco.com regarding your interest and we will be in touch as soon as possible. At this time, we are only able to ship within the United States and Canada.
Certain items may not be available for wholesale purchasing and are subject to availability. Once approved, a special discount code will be made available to you which will automatically apply your discount, and waive any applicable sales tax if a valid resale certificate is provided.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments